Commitment to Quality

Bethesda is recognized as a leading performer demonstrating high levels of clinical performance and improvement for quality and safety measures. Here are some of our recent accomplishments.

• Bethesda’s Rapid Response Team for patient emergencies has been saving lives, since 2005
• Quality Measures for Pneumonia, Surgical Care, Heart Failure and Heart Attack demonstrate performance above the national average as reported on Hospital Compare
• Bethesda’s complications are lower than expected for surgical infections and, collapsed lung as reported on Floridahealthfinder.gov
• Bethesda performed “Better than the US National Rate” for Composite Safety Indicators as published on Hospitalcompare.gov
• Patient Perception ratings of the hospital are in the top quartile of Palm Beach County rating Bethesda a 9 or 10.

Bethesda’s Medical Staff and Clinical teams continue to evaluate and implement evidenced based best practice medical care to improve community outcomes for healthcare. We’re building these best practices into all of our processes including our electronic medical record.

Quality Reporting Initiatives

As part of our ongoing efforts to improve patient safety and quality of care, Bethesda participates in National Quality Reporting Initiatives through CMS-Medicare, and the National Hospital Quality Alliance and Core Measures project of The Joint Commission.

These organizations have defined changes and measures that have been demonstrated to reduce harm and save lives. Bethesda participates in the following National Quality Reporting Initiatives impacting thousands of lives:

• Bethesda participates in the publicly reported measurements in the Hospital Quality Alliance for:
  • Heart Attack
  • Pneumonia
  • Congestive Heart Failure
  • Surgical Infection Prevention
  • Patient Perception of Care
  • Patient Safety and Quality Indicators
  • Hospital Acquired Conditions
  • Outpatient Quality Measures
• For tips on how you can ensure a safe hospital experience, click here for information on our Speak Up program.
• To learn more about Bethesda's performance in these and other areas, please visit the Centers for Medicare & Medicaid website at: www.cms.hhs.gov/QualityInitiativesGenInfo/, The Joint Commission’s Quality Check at: www.qualitycheck.org or the State of Florida at www.FloridaHealthfinder.gov

In keeping with our quality care standards, patients at Bethesda have the right to express grievances regarding any violation of his/her rights. The patient or his/her representative may at any time contact the Agency for Healthcare Administration at 1.888.419.3456. For Medicare patients, contact FMQAI at 1.800.844.0795 and/or the Joint Commission Office of Quality Monitoring at 1.800.994.6610.

 

Contact Us

For more information, contact Bethesda's Vice President Organizational Effectiveness at 1.561.737.7733, ext. 84017.