Patient & Visitor Services
Below is a list of services we provide for the comfort and convenience for our patients and visitors.
Administration
An administrator is available at all times to assist you with any concerns you may have during your stay. During regular business hours, please call (561) 336-7002. After 5:00 p.m. and on weekends, please call (561) 336-7004 and ask for the Nursing Supervisor.
Anesthesia Resources
At Bethesda Health, we are committed to providing you and your family with the best care and information to help you make informed healthcare decisions.
Our team of anesthesiologists are available to help you prepare for your upcoming surgery and answer any questions before and after your procedure. Please be assured that your anesthesiologist will always visit you in the recovery room to monitor your progress.
Our anesthesiologists are proud to be a part of the American Society of Anesthesiologists (ASA). The ASA is dedicated to quality research to improve patient care.
For more information about anesthesia, please visit the ASA’s website here - http://www.asahq.org/resources/patients/patient-education-brochures
Central Scheduling
To schedule an appointment for an outpatient procedure or service, please call Central Scheduling at (561) 374-5700.
Churches & Synagogues
Click here to view a list of churches and synagogues that have clergy visit patients during their stay at Bethesda. For more information or to locate additional churches and synagogues in our area, call Bethesda's Volunteer Services Office at (561) 737-7733, ext. 84468.
Dining
The Terrace Cafe is open from 7:00 a.m. to 7:30 p.m. seven days a week. The Terrace Cafe is located on the first floor.
Financial Assistance
To inquire about financial assistance with your hospital bill, please call our Financial Assistance Department at (561) 336-7031.
Gift Shop
The Bethesda Gift Shop is operated by the Auxiliary of Bethesda Hospital. Summer hours (May 1 - October 1) are: Monday through Saturday, 12:00 p.m. to 4:00 p.m. and closed Sundays. To order a gift for a patient in the hospital, call the Gift Shop at (561) 336-7074.
Home Health Services - CareServices of Bethesda
CareServices of Bethesda, a part of AllianceCare, has partnered with Bethesda to provide quality services to the seniors in our community. For more information about CareServices of Bethesda, please call (561) 735-7900.
Internet Access
Free wireless Internet access is available for patients and guests throughout Bethesda Hospital West.
Lost and Found
The Hospital maintains a lost and found area. If you have lost a personal item, please call Environmental Services at (561) 336-7019.
Mail & Flowers
Hospital volunteers deliver mail and flowers to patients every day. Any questions or concerns about mail and flower delivery can be directed to the Volunteer Office by calling (561) 737-7733, ext. 84468.
Medical Records
To request a copy of your medical records, please call Health Information Management at (561) 336-7079. For more information about medical records, click here.
Notary Public
The services of a notary public are available free of charge to guests in the hospital, Monday through Friday, 9:00 a.m. to 3:00 p.m. For more information, please call ext. 70790.
Patient Financial Services
If you have questions about your hospital bill, please call Patient Financial Services at (561) 509-2400.
Physician Referral
Whether you are looking for a primary care physician or a specialist, we can help you find a doctor from a panel of more than 350 physicians on the medical staff of Bethesda Hospital West. Physician Referral Service is available Monday through Friday, 8:30 a.m. to 4:30 p.m. For more information, call the Physician Referral Service at (561) 737-7733, ext. 84499.
Smoke-Free Policy
Bethesda Hospital West is committed to the promotion of good health. In compliance with Florida's Clean Indoor Air Act, smoking is not permitted anywhere within the hospital.
TTYs and Assistance for Those Who are Deaf or Hard of Hearing
To ensure effective communication with patients and their companions who are deaf or hard of hearing, we provide appropriate auxiliary aids and services free of charge, including: video remote interpreting, teletypewriters (TTYs), telephone handset amplifiers, assistive listening devices, telephones compatible with hearing aids, closed caption decoders and open and closed captioning. Patients should ask their nurse for assistance.